Privacy policy

We take the protection of your personal data seriously. Personal data collected on this website are used for technical purposes only. The collected data are neither sold nor passed on to third parties.

Responsible for the collection and processing of personal data is:

Dendia GmbH
Reichsstraße 126 6800 Feldkirch, Austria
T +43 5522 819 44
F +43 5522 819 92
E sales@dendiadental.com

Logfiles
This website automatically collects and stores personal and non-personal information (browser type and version, operating system, referrer URL (the previously visited page on the Internet), host name of accessing computer (IP address), time of server request) in server-log files, which your browser sends to us. The purpose of the storage is to ensure the functionality, stability and security of the web server and our website.

Cookies
This website uses cookies, which help to improve this website and are used for user guidance and web analysis. By continuing to use the website, you agree to the use of cookies.
When visiting our website, you will be informed by an information banner about the use of cookies on our website. We use cookies to facilitate and improve the use of the Website and to analyze how our offers are used.
Cookies are small text files that recognize a user when the page is reused and are stored on the user’s computer system.

There are two types of cookies: Transient cookies are automatically deleted when you close your browser. These include session cookies, which allow requests from your browser to be assigned to a session. These session cookies are deleted when you log out or close the browser.

Persistent cookies are automatically deleted after a specified period, which may vary depending on the cookie. However, you can delete the cookies in your browser settings at any time.

In the case of cookies,  no personal information, such as name or address, will be saved. The user data collected in this way is anonymous.

You can set your browser so that your consent must be obtained before using a cookie or the use of cookies is generally blocked. You will be informed about the setting of cookies and allow cookies only in individual cases. Furthermore you can  accept cookies only for certain cases or generally exclude and activate the automatic deletion of cookies when closing the browser. Disabling cookies may limit the functionality of this website.

Essential

Essential cookies enable basic functions and are necessary for the proper function of the website.

PHP

NamePHP
AnbieterOwner of this website
ZweckThis cookie is set to clearly identify visitors (e.g. login status, etc.).
Cookie NamePHPSESSID
Cookie LaufzeitSession

WordPress

NameWordPress
AnbieterAutomattic Inc.
ZweckWordPress sets these cookies to save the session, to test whether cookies can be set and to save your authentication data.
Datenschutzerklärunghttps://wordpress.org/about/privacy/cookies/
Cookie Namewordpress_logged_in_[hash], wordpress_sec_[hash], wordpress_test_cookie
Cookie LaufzeitSession

Adobe PDF Embed

NameAdobe PDF Embed
AnbieterAdobe Inc.
ZweckIs required to be able to use the Adobe PDF embed API. This is required to display PDFs as a lightbox.
Datenschutzerklärunghttps://www.adobe.com/privacy/policy.html
Host(s)documentservices.adobe.com
Cookie Nameall from the domain "documentservices.adobe.com"
Cookie LaufzeitSession up to 1 year

Statistics

Statistics cookies collect information anonymously. This information helps us to understand how our visitors use our website.

External Media

Content from video platforms and social media platforms is blocked by default. If External Media cookies are accepted, access to those contents no longer requires manual consent.

Google reCAPTCHA

NameGoogle reCAPTCHA
AnbieterGoogle Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland
ZweckUsed to unblock Google reCAPTCHA content.
Datenschutzerklärunghttps://policies.google.com/privacy
Host(s).google.com
Cookie NameNID
Cookie Laufzeit6 month

Google Maps

NameGoogle Maps
AnbieterGoogle Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland
ZweckUsed to unblock Google Maps content.
Datenschutzerklärunghttps://policies.google.com/privacy
Host(s).google.com
Cookie NameNID
Cookie Laufzeit6 Month
Change cookie settings

Forms
If you contact us via the form on the website or by e-mail, your given data will e.g. surname, first name, address, message, e-mail address, IP address, time of inquiry for the purpose of processing your request and, in case of follow-up questions, stored with us until further notice.

The collection of the IP address and the time of the request is necessary in order to be able to understand later the potential misuse of an e-mail address and therefore  serves as legal protection for the controller.

Web analysis with Matomo (formerly Piwik)

Scope of processing of personal data:
We use on this website (www.matomo.org) the software “Matomo”, a service of InnoCraft Ltd, 150 Willis Street, Wellington, New Zealand. The software sets a cookie (text file) on your computer to recognise your browser. When you visit a subpage of our website, the following data is stored:

IP address of the user, shortened by the last two bytes (anonymous)
the sub-page accessed and the time it was accessed
the page the user visits on our website (referrer)
Which browser, which plugin, which operating system and which screen resolution is used
Length of time spent on the website
Pages called up from the sub-pages visited
The data collected by Matomo is stored on our own servers. No data is passed on to third parties.

Legal basis:
Our legal basis for processing personal data with Matomo is Art. 6 (1) lit. f DSGVO.

Purpose of data processing:
We need this data to analyse the surfing behaviour of users and to obtain information about the use of various components of the website. This enables us to continuously optimise the website and its user-friendliness. These purposes are our legitimate interest within the meaning of Art. 6 para. 1 lit. f DSGVO. By anonymising the IP address, we take into account the interest of users in the protection of their personal data. Under no circumstances will this data be used to personally identify the visitor to this website and will not be merged with other data.

Duration of data storage:
The data is deleted when it is no longer required for our purposes.

Objection:
You can object to the data collection described above in three different ways:

  1. You can completely block the storage of cookies in your browser. However, this means that you may not be able to use certain functions of our website that require authentication (shopping cart, ordering, personal settings, etc.).
  2. You can activate the “Do Not Track” setting in your browser. Our Matomo system is configured to take this setting into account.

Google Maps / Google Earth
Google Maps is an interactive map service provided by Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA.

When you visit a Google Map Map page, Google receives information about the page you visit on our website, regardless of whether you are logged in with a Google Account or not.

Logged in Google can assign this data to your account. If you do not want to do this, you must log out of Google before using Google Maps.

If you object to the use of your data, you have to contact Google directly.

The information generated about your use of this website (such as IP address) is usually transmitted to Google and stored by Google on servers in the United States.

For more information about Terms of Use and Privacy, please visit www.google.com/intl/en_US/help/terms_maps.html or visit policies.google.com/?hl=de.

Links to other websites and social media
This website links to other websites. This is for informational purposes only. These websites are not under our control and therefore are not covered by this Privacy Policy.
If you click on a link, it is possible that the operator of this website collects information about you and uses it according to his privacy policy, which may differ from ours.
On this website it is possible to interact via links with various social networks.
Facebook, operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA
Twitter, operated by Twitter Inc., 795 Folsom Street, Suite 600, San Francisco, CA 94107, USA
Google+, operated by Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA
LinkedIn, operated by LinkedIn Inc., 2029 Stierlin Court, Mountain View, CA 94043, USA
Pinterest, operated by Pinterest Inc., 808 Brannan Street, San Francisco, CA 94103, USA
YouTube, operated by YouTube LLC, 901 Cherry Avenue, San Bruno, CA 94066 USA

If you click on a link from one of these social networks, a connection is made to the respective server of this network. We have no influence on the scope and content of the data transmitted to the respective operator of the respective social network by clicking on the link.

If you want to be informed about the type, range and purpose of the data collected by the operators of these social networks, please read the privacy policy of the respective social network.
If you do not want the social media networks to associate your visit to our website with your social media user accounts, please log out of the respective user accounts of the social media networks.

Generally about personal data
Personal data is collected only to the extent necessary so that the functionality of the website and the provision of our services is guaranteed. Your data will only be processed for a specific purpose (eg registration, newsletter, inquiry, purchase) or if this is permitted by law.

Your data will be kept for as long as necessary for the fulfillment of the contract or as required by law, unless otherwise specified in this Privacy Policy or otherwise specified for particular records. This information is generally not disclosed to third parties or used for other purposes. The information you provide will be shared with third parties, if necessary, to perform a legal or regulatory mandate, or if desired by you.

If there is no storage purpose and no storage period left, the personal data will be routinely and according to the legal regulations deleted or blocked.

Safety
Your data is stored on protected servers until further notice. Only a few people have access to it. These people are involved with the technical support of the server. They take precautions to ensure the security of your personal data.

Your data is conscientiously protected against loss, destruction, falsification, manipulation, unauthorized access or unauthorized disclosure.

Please note that data transmission over the Internet (for example, communication by e-mail) may be subject to security gaps. A complete protection of the data from access by third parties is not possible.

Affected rights
You have the right of information on the part of the person responsible concerning the personal data, as well as rectification or erasure or restriction of processing or right to object to processing and the right to data portability. You also have the right to complain to the Data Protection Authority (https://www.dsb.gv.at).

Status: January 2024